Nov
3
2009
Yesterday I bought a new Western Digital external hard drive of 1TB for 109CHF, incredible how cheap it is now.
Then I configured my Windows 7 backup to use this new hard drive, very easy and the backup in less than 2 minutes.
At the end the backup failed because of drive having errors, then after a Error-checking everything was fine.
So I restarted the backup and got again an error:
Backup encountered a problem while backing up file C:\Users\Mcx1-xx-PC\Contacts. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\Mcx1-xx-PC\Searches. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\Mcx2-xx-PC\Contacts. Error:(The system cannot find the file specified. (0x80070002))
Backup encountered a problem while backing up file C:\Users\Mcx2-xx-PC\Searches. Error:(The system cannot find the file specified. (0x80070002))
Searching on the Internet I found a forum post with the following solution:
This is a known issue with Media center users. For such users, Windows does not create "Contacts" and "Searches" directories which Windows backup expect to be present. As a workaround, please do the following:
1. Launch Change backup settings.
2. Choose the same backup target and proceed to next page.
3. Select "Let me choose".
4. Expand the user Mcx1-NEO node in the treeview. Expand "Additional locations".
5. Exclude the Contacts and Searches directories for the user.
6. Proceed with configuration and save settings.
![4071003833_d19380d9ab_o[1]](http://weblogs.asp.net/blogs/lkempe/4071003833_d19380d9ab_o1_thumb_762C3546.png "4071003833_d19380d9ab_o[1]")
Restarted backup and now it works!